Brand Standards

We will verify the listing for accuracy with respect to facilities and location. Once we verify a listing and interact with the host, we will assign a “Star Rating” based on the general concept outlined below.

In addition to overall look and feel of the home-stay, the more “Non-Standard” facilities a location offers, the higher would be their star rating.

Below are what we categorize as “Standard” facilities:

  • Private Bedrooms
  • Shared Bathrooms
  • Heat and Air

“Non-Standard” Facilities:

  • Private Bathrooms
  • Central Heat and Air
  • TV with free cable
  • Free Wi-Fi
  • Kitchenette
  • Free toiletries
  • Hairdryer
  • Laundry
  • Parking
  • Fitness Center
  • Airport Shuttle Service
  • Daily Housekeeping

Star Rating
5 STAR Properties that epitomize luxury across all areas of operation. Guests will enjoy an extensive range of facilities and comprehensive services. Properties at this level will display excellent design quality and attention to detail.
4 STAR Properties which achieve a deluxe guest experience. A wide range of facilities and superior design qualities are typically complemented by service standards that reflect the varied and discerning needs of the guest.
3 STAR Properties that deliver a broad range of amenities that exceed above-average accommodation needs. Good quality service, design and physical attributes are typically fit for purpose to match guest expectations.
2 STAR Properties that focus on the needs of price conscious travelers. Services and guest facilities are typically limited to keep room rates affordable and competitive but may be available upon request or fee-based.
1 STAR Properties that offer budget facilities without compromising cleanliness or guest security. Guests may access fee-based services or facilities upon request.